Macfox X2 Electric Mountain Bike

Let's Wheelie

X2 Specs

Top Speed 28mph

Range 45-90+miles

Charge Time 5-6 hrs

Battery 960Wh (48V 20Ah)

Motor 750w

Peak Power 1000w

Throttle Twist Throttle

Rear Derailleur Shimano 7 Gear

Vehicle Weight 65 lbs

L * W * H 71''*27''*42''

Rider Weight Limit 330 lbs

Seat Height 33''

Frame Aluminum

Suspension Front + Rear

Brakes Hydraulic

Tires 20''*4.0'' CST Tires

Head Light LCD

Tail Light LCD

View Manual

Add To Cart

F.A.Q-X2

What is a full suspension electric bike?

Full suspension ebikes are equipped with front and rear suspension systems. These suspension systems absorb shock and vibration, providing a smoother, more comfortable ride over rough and uneven terrain. This type of bike is particularly well suited for off-road riding and mountain biking, where these terrains can be very challenging.

Is there any difference between full suspension electric bikes and other types?

Yes, full suspension electric bikes are very different from other types, such as hardtail bikes and rigid bikes. Hardtail bikes only have front suspension, while rigid bikes do not, while full suspension ebikes provide cushioning at both ends. This results in better shock absorption, better traction, and greater riding comfort, especially on bumpy or rocky trails.

Why are electric mountain bikes so popular?

Mountain electric bikes are popular because they enhance the riding experience of traditional mountain bikes with the additional power of an electric motor. This allows riders to conquer challenging terrain more easily and efficiently. The electric assist can extend the distance and duration of a ride, and full suspension electric mountain bikes make it possible to explore more remote and difficult trails.

What is the warranty period for the X2?

The X2 comes with a 2-year warranty.

Is the X2 suitable for my height?

Yes, it will fit riders between 5'3" and 6'6".

What is the torque of the X2?

The torque of the X2 is 80 Nm.

IN THE BOX

Standard Package:

1x Macfox Electric Bike
1x Headlight
1x Taillight
1x Battery
1x Charger
1x Installation Tools
1x User Manual

Optional accessories (not included):

Bag
One extra battery
Fender

SHIPPING

Locations We Ship To:

We currently only ship within the continental United States.

Shipping Fee:

We offer the Free shipping on all eligible orders.

Shipment Processing Time:

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. Please note: All delivery dates are estimates only and are not guaranteed.

Shipment Way:

Macfox ships products via UPS or FedEx.

RERURN & REFUND

Cancellation:

You can request a full refund before an item ships. Once an item has shipped, cancellations are not possible.

Returns:

You may apply for a return within 15 days of delivery. To be eligible, items must be unused, in original condition, and in the original packaging. A receipt or proof of purchase is required.For assistance, contact support@macfoxbike.com. We will help create a return label and process your refund once the returned item is received and inspected. Approved refunds will be credited back to your original payment method within a few days.

Late or Missing Refunds:

If you haven't received your refund, check your bank account and contact your credit card company or bank as there might be processing delays. If the issue persists, contact us at support@macfoxbike.com.

Great Bike Made my Summer

The Macfox X2 is an excellent choice for urban exploration. It offers impressive speed and range, making it perfect for neighborhood adventures. Plus, its sleek design makes it the perfect bike.

Hi there, thank you for your positive review! We're so glad to hear that the Macfox X2 helped make your summer great. Our team worked hard to create a bike that offers both speed and range for urban exploration. We also take pride in its sleek design, so we're happy to hear that you appreciate it. Happy riding!

Amazing bike

Great bike the suspension is good, nice long seat and good hight bars, great breaks out of the box over a great bike

X2 computer glitch

My computer stopped working and was told to put in code 1212 then my rear brake locked up I fixed that then while riding the computer shut down and now won’t turn on had the box for 10days. Help

Hi there, Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced with your Macfox X2 Electric Mountain Bike. Our team is here to assist you with any issues you may be having. Please reach out to our customer service team and we will work to resolve this issue as soon as possible. Thank you for your patience.

Day 1 problems

Hey Mac fox, my bike has been showing error 22 my parents have been trying to contact your customer service email but we have had very slow responses. I was wondering if in the near future you could look into this problem. Please respond to the emails and help us get a fix, thanks so much.

Hi there, thank you for bringing this to our attention. We apologize for the inconvenience and slow response. Our team is currently looking into the error code and we will get back to you as soon as possible with a solution. Thank you for your patience and understanding. Happy riding!

Awesome Bike

Love this thing. Components used are epic. Only complaint is the left blinker has a short.

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