I ordered the x1s macfox dual battery it looks really cool, and I heard the range is really good! My question is how long it would take to ship to Utah.
Hi there! Thank you for your interest in our Macfox E-bike X1S x Bs.zay. We're so glad to hear that you ordered the dual battery and are excited about its cool design and great range. Our shipping times vary depending on location, but typically it takes about 4-7 business days to ship to Utah. If you have any further questions, please don't hesitate to reach out. Happy riding!
I getting a macfox for Christmas and I know how to wheelie and do tricks so should I get a bs.zay of x1s
Hi there! Thank you for considering the Macfox E-bike X1S x Bs.zay for your wheelie and trick needs. Both the bs.zay and x1s models are great for performing these stunts, so it ultimately comes down to personal preference. We hope you enjoy your new Macfox bike and have a fun time performing tricks with it! Happy riding!
It breaks a lot ok customer service but good bike over all good for combos and whellies
Thank you for your review! We're happy to hear that you love the Macfox M19 Electric Bike. We apologize for any issues with the brakes and are glad that our customer service team was able to assist you. We hope you continue to enjoy the bike for your combos and wheelies. Happy riding!
It’s insane
Thank you for your comment about our Macfox M19 Electric Bike for Teenager! We're thrilled to hear that you think it's the best bike ever, and we couldn't agree more. We're glad you're enjoying the insane ride! If you ever need any assistance, please don't hesitate to reach out to us. Happy biking!
We love this E bike! The quality is amazing! Easy to assemble. The white and purple coloring looks sharp. My son is very happy with this purchase. Plus the customer service is superior and I was able to reach them right away. We highly recommend this company.
Thank you so much for your kind words! We're thrilled to hear that you and your son are loving our Macfox E-bike X1S x Bs.zay. Our team takes great pride in providing top-quality products and excellent customer service. We're always here to help, so please don't hesitate to reach out if you need anything. Happy riding!
Very good item and easy to put on I store my tools for the bike in it
I’m very happy with this bike and the company , my son ordered and they reply didn’t have the color he wanted, but I got a email 2 days later and they got new shipment, the order came ,delivery was great and the packing was amazing … now my son is having fun … I do recommend
This is a cute little rack that could maybe carry a few things, though it is not much without the cargo crate. It attaches nicely to the bike and could be used as a seat extension if carrying a passenger, though it wouldn't be comfortable to sit on. The holes make it easy to attach a strap though they also allow for what is being strapped down to possibly get pushed or fall through the holes. I can't think of anything I might carry that wouldn't require the cargo crate.
My son loves this bike. It looks great and has plenty of power and range to get him around town. The seat is very comfortable. The bike is also very easy to add options and accessories to personalize the bike. We are also thrilled with the customer service.
We live the bike but we were supposed to receive a storage bag for the delay in delivery. Can someone please contact me?
Hi there, thank you for your review. We apologize for the delay in delivery. Please contact us and we will be happy to assist you with this matter. Thank you for choosing our Macfox X1S Electric Commuter Bike.
The headlight plug won’t plug iin on the new Macfox X1S and the throttle came broken
Hi there, thank you for your review! We're sorry to hear that you're having trouble with the headlight plug and the broken throttle on your new Macfox X1S. Our team would be happy to assist you with troubleshooting and finding a solution. Please reach out to our customer service and we'll do our best to get you back on the road in no time. Thank you for choosing Macfox!
I ordered this battery because the current one that I had was too small and this battery made my bike go faster and made the range go three times higher. I highly recommend you buy this if you have the money.
Hey in addition to someone else's comment is their anyway to change the half throttle to a thumb throttle like the bs.zay model in my opinion it is a lot easier to wheelie with a thumb throttle and it is a little uncomfortable with a half twist and I would still like the black colorway of the x1s. Thanks for your consideration.
does the new upgraded macfox x1 have a full twist or half twist
Hi there! Thank you for your inquiry about the Macfox X1S Electric Commuter Bike. The new upgraded version does have a half twist throttle. We hope this helps! Let us know if you have any other questions. Happy riding!
if i have two of these will one of them be used at a time or are both powering the bike at the same time?
The second battery will only be used when the first one is depleted.
Hello can this work on the old Macfox x1s?. I got mine in August, and my friend just got the new x1s and I really liked the throttle design.
Hi there! Thank you for your interest in our Macfox E-bike X1S instrument panel. For the compability question, please directly contact our CS team for further assistance.
I have a Macfox x1 and it is an amazing bike with a great seat, ok suspension, and really easy to wheelie at 65lbs. I really love how it super easy to add mods to and how it is cheap. If you are looking to get a Macfox e-bike, either get the x1 or x1 bszay. Great customer service and free shipping. Love this bike and it goes about 15 miles of range on one battery on high mode and 38 on eco/low. The grips are amazing and underrated. The bike would be better if it had adjustable suspension because it is kind of stiff or an option of suspension when purchasing. Also, what is the right size for new brakes and the Macfox x1? Thanks Macfox!
Macfox X1S is a great commuter bike, very comfortable and fast.
I bought this bike for my grandson and there was an issue with the innertube and Paulina was very professional with constant communication and had a new tube sent the same day. She’s amazing. The brakes we had to replace the first week but other than that, I would recommend this bike for sure for a starter bike.
Hi there! Thank you so much for your review. We are thrilled to hear that you had a positive experience with our customer service team. We strive to provide exceptional support to our customers and we are glad that Paulina was able to resolve the issue with the innertube quickly. We apologize for the inconvenience with the brakes, but we are happy to hear that you would still recommend our bike. Thanks for choosing Macfox E-bike X1S x Bs.zay as your grandson's starter bike. Happy riding!
Just purchased a Mac fox and I’m located in NewJersey How long do they take to come in?
Hi there! Thank you for purchasing a Macfox E-bike X1S x Bs.zay! We're delighted to hear that you've chosen our product. We understand that you're eager to receive your new bike. Delivery times can vary depending on your location, but typically it takes about 4-6 business days for delivery in New Jersey. If you have any further questions, please don't hesitate to reach out to us. Happy riding!
The bike is alright the speedometer doesn’t always work for me and it doesn’t reach 25mph but the bike is perfect for a beginner but after a while i needed more speed
Hi there! Thank you for your review of our Macfox E-bike X1S x Bs.zay. We're glad to hear that the bike is a good fit for beginners. We apologize for any issues you may have experienced. We will take note of this and continuously work on improving our products. Thank you for your feedback and we hope you continue to enjoy the bike!
Great bike, fun to ride. It feels really sturdy.
Thank you for your positive feedback on the Macfox E-bike X1S x Bs.zay! We're glad to hear that you are enjoying the sturdiness and fun of riding this bike. Happy cycling!
Hello Macfox, I would like to know the weight of your X1S model. I would also like to know if the bike would be dangerous or too high up for someone a little bit under your weight recommendation of 5,3. Thank you!
Hi there! Thank you for your interest in our Macfox X1S Electric Commuter Bike. The weight of our X1S model is approximately 65lbs. As for the height recommendation, the bike is suitable for riders between 5’3” and 6’6” tall. We hope this helps and please let us know if you have any further questions. Happy riding!
Can this battery work the the x1sy or somthing
Hi there, thank you for your inquiry about the Macfox E-bike X1 Battery. We appreciate your interest in our product. You could directly order by this link and note you want the x1sy's battery,our warehouse staff would arrange it for you. Please feel free to contact us for further assistance. Thank you.