Customer Reviews

Based on 156 reviews
Im to short

How many inches is the seat?

Thank you for your review, we appreciate your feedback.
The seat of our Macfox E-bike X1S x Bs.zay is 25' x 7.87' x 4.65'.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Happy riding!

Macfox please respond

Hi I am on the market for a new e bike and am wondering if this has a key ignition

Hi there! Thank you for considering the Macfox X2 Electric Mountain Bike. We're happy to answer any questions you have. The Macfox X2 does not have a key ignition. Let us know if you have any other questions. Happy biking!

This bike is nice but just needs mor protection on the light because my came broken

Thank you for your review of our Macfox E-bike X1S x Bs.zay. We're glad to hear that you like the bike overall. We apologize for the issue with the light being broken, and we'll definitely take your feedback into consideration for future improvements. If you need any assistance with getting a replacement light, please don't hesitate to reach out to our customer service team. We're always here to help.

Thank you so much Mac fox bike was so easy to assemble love the bike a little small for me but I expected that I would highly recommend this bike!!

Fun Little bike!

I’m looking to turn this into a little ripper that’s why I bought it. But younger kids can have fun on it and learn e-bikes.

Hi there! Thank you for taking the time to leave a review for the Macfox M19 Electric Bike. We're so glad to hear that you are enjoying it and have plans to make it into a ripper! It's great that younger kids can also have fun and learn with this bike. Happy riding!

macfox x1 bs.zay

got the bike like 4 days ago and allready have 65 miles on it 😭. Good bike to mod or use stock. Dosent go 25 the whole battery but that’s to be expected. I plan on getting new brakes, bars, and a odi plate. Good base bike for a grand. gonna mod it a ton.

Hi there! We're so glad to hear that you're enjoying your Macfox E-bike X1S x Bs.zay! It's great to know that you've been able to put 65 miles on it in just 4 days. We understand your excitement to mod and customize your bike, and we believe it's a great base bike to do so. Thank you for choosing our product and happy riding!

ERR 24

I replaced the motor And just says error 24 on my dashboard. How do I fix this problem

Thank you for reaching out to us about the error 24 on your Macfox X2 Electric Mountain Bike. We apologize for the inconvenience this has caused you.

Please don't hesitate to contact our customer service team for further assistance. We are here to help you get back to riding your bike as soon as possible.

Macfox X1 Bs.zay

Bike is great. I Have had it for about 3 days and allready put 60 miles on it. I’m a teenager in summer break with nothing to do but ride. I was looking a solid e-bike under about 1 grand that i could mod, this is EXACTLY what i needed. I have allready taken off the headlight and i added a light bar. I plan to continue modding by adding a ODI front plate where the old head light was. I’m also planning on getting Pro taper bars and a 72v battery. It is an amazing ride and great for 1000$. It can be used stock and it is great or you can use it as a good budget frame and starter bike to mod. Definitely recommend for any teenager or adult looking for an easy, fun, and smooth e-bike for any use. (Fun or transportation)

nice bike

Bike is great, Only thing im upset about is on a full charge im only pushing around 23 MPH (not the advertised 25) only being 165Lb and 5’7. Apart from that, my only other concern is if you have purchased the double battery model (which i have) it didint come with it, and not sure when it will arrive. The mileage is great, again not as advertised but good. Def worth the money.

Thank you for taking the time to leave a review for our Macfox E-bike X1S x Bs.zay. We are happy to hear that you are enjoying the bike. We apologize that you are not getting the advertised top speed and we will definitely look into this. As for the double battery model, we apologize for any inconvenience and we will check on the status of your additional battery. We are glad to hear that the mileage is meeting your expectations. Thank you for your feedback and for choosing our product. Have a great day!


Can anyone let me know how long there bike took to ship?

Hi there! Thank you for your inquiry. We are glad to hear that you are interested in our Macfox X1 Electric Commuter Bike. Regarding your question, the shipping time may vary depending on your location and current demand. However, our team always strives to ensure that our customers receive their orders as quickly as possible. If you would like more specific information about the shipping time for your area, please feel free to reach out to us directly. Thank you for choosing our product!

great bike

my bike came with a back rim out of alignment and it feels a bit sluggish and the breaks are cheap but great bike for the price

Thank you for taking the time to leave a review for our Macfox E-bike X1S x Bs.zay. We're glad to hear that you overall enjoy the bike and find it to be a great value.

We apologize for any inconvenience caused by the back rim being out of alignment. Our team is dedicated to ensuring the highest quality products for our customers, and we will make sure to address this issue. As for the sluggish feeling and cheap brakes, please don't hesitate to contact us for assistance. We are always here to help improve your biking experience.

Thank you for choosing our product and we hope you continue to enjoy it.

How long does it take for the bike to come

How long does it take for the bike to come

Great performing and looking bike so far


Bike came in and I love it, it’s a super improvement over the Nakto I’ve ridden 30 miles so far, street, off road dirt tracks, trails, and mud. I’m in Illinois so everything is really hilly and the bike handles them great, it’s hard to pedal because the saddle is wide, but there is torque. This is exactly what I wanted, it’s a great starting point because I intend to upgrade to a 72w system but I’m not made of money so I wanted a halfway decent bike for the price, I feel I got that, the throttle response is a tiny bit delayed but not terrible, I’ve also not played with the p settings yet but I will. The breaks aren’t hydraulic but they freaking work, I’m 6’3 230lbs or so and I felt not much drag, I saw a max motor speed of 24 but it is a motor cut off situation so that can be increased, for a 10ah battery I was really impressed with the range of about 15 miles full speed all throttle, I did order the second battery and will add it when it arrives but my future intention is to get at least 1 of the 20ah macfox batteries and then I’ll get something more intense with my 72v system. There is a thumb throttle on this model but it’s a nice and wide one which is very different to the thin one I had on the Nakto. There are 3 pedal assists and the top speed with only the throttle is 1: 11mph 2: 17mph 3: 24 mph, and that may differ slightly based on weight and height. I’ve not ridden or had the bike long enough to give an accurate review but these are my first impressions.

Thank you so much for your detailed and positive review! We are thrilled to hear that the Macfox E-bike X1S x Bs.zay is performing well for you and meeting your expectations. We understand the importance of having a reliable and affordable e-bike, and we are glad to know that our product has been a great starting point for you. We appreciate your feedback on the saddle and throttle response, and we are confident that you will continue to enjoy your bike even more as you make adjustments to the settings. We are always here to assist you if you have any questions or concerns. Happy riding!


I have a few other ebikes that fold but nothing like this. this bike is amazing with the white and purple color way also has super cool light plate in the front definitely recommend

Hi there! Thank you so much for leaving us such a positive review! We're thrilled to hear that you're loving your Macfox E-bike X1S x Bs.zay. We agree, the white and purple color combination is definitely eye-catching. And the added light plate is definitely a cool touch. Thanks for recommending our bike, we appreciate it! Happy riding!

I know it will be a great bike but I ordered it about 9 days ago and I have had no updates whatsoever and you guys are horrible in responding to emails if you responded better great company guy unreal then 4 stars

Hi there,Thank you for bringing this to our attention. We apologize for any delay in updates and for not responding to your emails promptly. We strive to provide the best customer service possible and we will definitely work on improving our communication. We assure you that your bike is on its way and we appreciate your patience. If you have any further concerns, please don't hesitate to reach out to us. Thank you for your support and understanding.

To Macfox

Don’t have the money right now but i have looked at this compared to all the other and this is probably the best one way better than super 73s and everything else

The bike

When I was looking for a e bike I need a bike that was cheap I was on google searching for electric bike until I saw this website I was looking for a bike that I like and when I saw this bike I was in love with it and I had to buy it so I bought it and I recommend this bike it goes far and it is easy to ride any was when I saw it in real life the colors popped out with the sun it was fun riding it at night and day you guys should buy this bike trust me 😁

Macfox x1 ebike

I really love the bike but I got an error code e004 after riding on the street for 20.1 miles, I don’t know how to fix it and it really upset me because I spent all my money I saved up on it. I really hope that Macfox can improve this issue, if they do, this bike is easily a 10/10

Hi there,
Thank you for your feedback on the Macfox X1 Electric Commuter Bike. We're sorry to hear about the error code you received after riding for 20.1 miles. Our team is constantly working to improve our products and address any issues that may arise. Please reach out to us and we'll do our best to assist you with fixing the issue. We appreciate your support and hope to have you back on your bike soon. Have a great day!

Seat cover

Is there any seat covers that will fit into this. If not you guys should look into making some it would look really sick.


What are the dimensions of the x1 seat

Best ebike I ever rode

I saw the colors on this bike and I was like I had to buy it but when I saw it in person I was blown away by how the color pops in the sun also not to mention how easily u can wheelie it I definitely recommend this bike ⚡️


I love the macfox but I wanna know if it’s possible to put a guts seat on a macfox x1

Just got the bike, but the fenders didn’t come with it. The bike won’t go past 25 miles an hour and if it does, it slows down. The mileage seems to be a bit off too, Besides that it’s a very nice bike

Hi there, thank you for sharing your feedback with us. We apologize for the inconvenience with the missing fenders. We will make sure to send them to you right away. As for the speed and mileage, we suggest bringing your bike in for a tune-up to ensure it is running at its best. Our team will be happy to assist you with any further concerns. We appreciate your support and hope you continue to enjoy your Macfox X2 Electric Mountain Bike. Happy riding!

how can i resolve my bike cutting out

I love my bike it wheelies with no problems and have had little problems after 350 miles but the problems i have had are the bike cuts out at 25 when i have seen videos of people going 28+ mph and i can not figure out why but my front wheel wobbles when i ride to the point when it shakes when i am 1 handing but it was like that out of the box, besides for that the bike is perfect i have taken it off-roading and jumping and it did perfectly fine.

This bike is great for anyone

I like this bike a lot it goes about 24 mph on a full battery (I am around 100 lbs)it looses battery a little fast for some reason the fork isn’t too bad and it even has front suspension wich is one of my favorite parts. And overall I recommend this great e-bike