Can anyone let me know how long there bike took to ship?
Hi there! Thank you for your inquiry. We are glad to hear that you are interested in our Macfox X1 Electric Commuter Bike. Regarding your question, the shipping time may vary depending on your location and current demand. However, our team always strives to ensure that our customers receive their orders as quickly as possible. If you would like more specific information about the shipping time for your area, please feel free to reach out to us directly. Thank you for choosing our product!
How long does it take for the bike to come
I know it will be a great bike but I ordered it about 9 days ago and I have had no updates whatsoever and you guys are horrible in responding to emails if you responded better great company guy unreal then 4 stars
Hi there,Thank you for bringing this to our attention. We apologize for any delay in updates and for not responding to your emails promptly. We strive to provide the best customer service possible and we will definitely work on improving our communication. We assure you that your bike is on its way and we appreciate your patience. If you have any further concerns, please don't hesitate to reach out to us. Thank you for your support and understanding.
I really love the bike but I got an error code e004 after riding on the street for 20.1 miles, I don’t know how to fix it and it really upset me because I spent all my money I saved up on it. I really hope that Macfox can improve this issue, if they do, this bike is easily a 10/10
Hi there,
Thank you for your feedback on the Macfox X1 Electric Commuter Bike. We're sorry to hear about the error code you received after riding for 20.1 miles. Our team is constantly working to improve our products and address any issues that may arise. Please reach out to us and we'll do our best to assist you with fixing the issue. We appreciate your support and hope to have you back on your bike soon. Have a great day!
What are the dimensions of the x1 seat
Designed for the modern urban rider
Boasting a sleek design and a robust motor, the Macfox X1 ensures that you'll be the center of attention on every ride. Its easy handling and a comfortable saddle designed for all-day riding make it an ideal choice for both commuters and city residents. Whether you're navigating bustling city streets or enjoying a leisurely ride in the park, the Macfox X1 is your perfect companion. Ready for a closer look at the heart of the Macfox X1 experience?
Light up your rides with the Macfox X1's futuristic front light. This bad boy sports an outer ring that's forever glowing, making sure you're the center of attention on every road. And the inner light? Flip it on and off with the flick of a switch. Whether you're city surfing or trail blazing, the Macfox X1 keeps you visible and cool. Let's just say, with this eBike, you'll be lighting up your adventures, literally!
Toss out the idea of uncomfortable rides because the Macfox X1 is about to change the game! Its seat isn't just long - it's luxury-lounge long and made from PU memory foam. So, get ready to feel like you're sitting on a cloud, even on those long-haul city excursions. Bid farewell to fatigue and say hello to comfort like you've never known it. The Macfox X1 is your personal chariot of chill!
The Macfox X1 rocks a unique lithium battery that's both removable and expandable. On one battery, you can zip through 38 miles at max speed. Opt for a double power-pack, and you're looking at an insane 76-mile range! And the best part? Installation is a breeze. Get ready to supercharge your city rides with the Macfox X1!
The Macfox X1 doesn't just ride; it roars. Thanks to a 500W high-octane brushless motor, peaking at a massive 750W. Packing 65nm torque, it laughs in the face of heat and scoffs at high temperatures. This means a super long life span and steady speeds, even when you're conquering those pesky hills. So gear up, and let the Macfox X1 take you on an uphill thrill ride!
The Macfox X1 comes with front and rear disc brakes that aren't just good; they're superhero-grade awesome. They deliver intense stopping power to keep you safe while you're out there ruling the roads. Think of them as your personal bodyguards against speed. So go ahead, ride with confidence, knowing the Macfox X1 has got your back!
The Macfox X1 is your knight in shining armor with its ergonomic design that cradles you in comfort while you ride. Its streamlined body is a wind whisperer, slicing through the air like a hot knife through butter. So, no more fighting against the elements, just pure, unadulterated, hassle-free cruising. Welcome to the smoothest ride of your life with the Macfox X1!The Macfox X1's high-strength steel frame is the real-life equivalent of a superhero's indestructible shield. It offers rock-solid stability, out-of-this-world durability, and resists deformation like a boss. So, no matter what the city throws at you, your Macfox X1 is ready to handle it. This fat tire electric bikes is not just a frame, it’s your riding superpower!
The thick and sturdy tires with knobby tread patterns provide strong grip and traction, even in harsh terrains such as dry land, mud, asphalt, and sand.
The Macfox X1 features a rotary plate accelerator mode, which can be used in combination with pedal-assisted riding to achieve optimal energy savings. It also offers three gears for riders to switch at will, providing a customized riding experience.
The lightweight and compact LCD screen is designed to save energy, displaying speed, mileage, and power information in different gears. It monitors your riding status in real-time, eliminating any anxiety about battery life.
Top Speed | 25mph
Range | 38-76+miles
*Riding at the highest speed in the third gear, the range can reach up to 38+ miles, and the dual battery range can reach 76+ miles.
Charge Time | 5-6 hrs
Battery | 500W/H (48V 10.4ah)
Motor | 500w nominal / 750w peak
Throttle | Twist Throttle
Gearing & Rear Derailleur | Single Speed
Vehicle Weight | 65 lbs
Length x Width x Height | 71" x 27 "x 42"
Rider Weight Limit | 300 lbs
Seat Height | 33"
Frame | Steel
Brakes | Mechanical disc brake
Tires | 20"*4.0" CST Tires
Head Light | LCD
Long Range
4,034 lbs
4.2 s 0-60 mph
23 cu ft
358 miles (EPA est.)
15" Center Touchscreen
Dual Motor All-Wheel Drive
250 kW Max; Pay Per Use
5 Adults
11.5 kW max (48A)
18" or 19"
Basic Vehicle - 4 years or 50,000 mi, whichever comes first Battery & Drive Unit - 8 years or 120,000 mi, whichever comes first
Standard Range
3,862 lbs
5.8 s 0-60 mph
23 cu ft
272 miles (EPA est.)
15" Center Touchscreen
Rear-Wheel Drive
170 kW Max; Pay Per Use
5 Adults
7.6 kW max (32A)
18" or 19"
Basic Vehicle - 4 years or 50,000 mi, whichever comes first Battery & Drive Unit - 8 years or 100,000 mi, whichever comes first
Standard Package
1x Macfox Electric Bike
1x Headlight
1x Taillight
1x Battery
1x Charger
1x Installation Tools
1x User Manual
Optional accessories (not included)
Bag
One extra battery
Fender
Currently, macfoxbike.com supports three payment methods:
1.PayPal
2.Credit Card
3.Klarna
Locations We Ship To
We currently only ship within the continental United States.
Shipping Fee
We offer the Free shipping on all eligible orders.
Shipment Processing Time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. Please note: All delivery dates are estimates only and are not guaranteed.
Shipment Way
Macfox ships products via UPS or FedEx.
Cancellation
You can request a full refund before an item ships. Order cancellation is not possible after an item has been shipped out.
Returns (if applicable): Customers have the right to apply for a return within 15 days after being delivered to you. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase. Please contact customer@macfoxbike.com for assistance. We will help you create a return label and process your refund after receiving your returned items.
Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable): If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
If you've done all of this and you still have not received your refund, please contact us at customer@macfoxbike.com.
Can anyone let me know how long there bike took to ship?
Hi there! Thank you for your inquiry. We are glad to hear that you are interested in our Macfox X1 Electric Commuter Bike. Regarding your question, the shipping time may vary depending on your location and current demand. However, our team always strives to ensure that our customers receive their orders as quickly as possible. If you would like more specific information about the shipping time for your area, please feel free to reach out to us directly. Thank you for choosing our product!
How long does it take for the bike to come
I know it will be a great bike but I ordered it about 9 days ago and I have had no updates whatsoever and you guys are horrible in responding to emails if you responded better great company guy unreal then 4 stars
Hi there,Thank you for bringing this to our attention. We apologize for any delay in updates and for not responding to your emails promptly. We strive to provide the best customer service possible and we will definitely work on improving our communication. We assure you that your bike is on its way and we appreciate your patience. If you have any further concerns, please don't hesitate to reach out to us. Thank you for your support and understanding.
I really love the bike but I got an error code e004 after riding on the street for 20.1 miles, I don’t know how to fix it and it really upset me because I spent all my money I saved up on it. I really hope that Macfox can improve this issue, if they do, this bike is easily a 10/10
Hi there,
Thank you for your feedback on the Macfox X1 Electric Commuter Bike. We're sorry to hear about the error code you received after riding for 20.1 miles. Our team is constantly working to improve our products and address any issues that may arise. Please reach out to us and we'll do our best to assist you with fixing the issue. We appreciate your support and hope to have you back on your bike soon. Have a great day!
What are the dimensions of the x1 seat
